Privacy Policy

At Sketch Lab Company, we value your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a quote request, contact our team, or place an order.

Information We Collect

We may collect the following information when you use our website or contact us:

Name
Company or organization name
Email address
Phone number
Shipping / service location details
Artwork files, logos, and project specifications
Order quantities, garment preferences, and production notes

How We Use Your Information

Information submitted through our website is used solely for business purposes, including:

responding to quote requests
preparing project estimates
communicating order details
scheduling production, delivery, and pickup
customer support and order updates
improving our services and website experience

Information Sharing

Sketch Lab Company does not sell, rent, or trade customer information to third parties.

Information may only be shared with trusted service providers when necessary to fulfill your order, including shipping carriers, payment processors, or production partners.

Payment Information

Payments made through our website or invoicing systems are processed through secure third-party payment providers. Sketch Lab Company does not store full payment card details on our servers.

Marketing Communications

If you submit your email address through our website, we may contact you regarding your quote request, project updates, or future service offerings.

You may request to opt out of marketing communications at any time.

Website Analytics

Our website may use cookies, analytics tools, and similar technologies to improve website performance, monitor traffic, and better understand visitor activity.

Data Security

We take reasonable precautions to protect customer information and maintain the security of submitted data.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Sketch Lab Company

Serving Chula Vista & San Diego County

(619) 836-1919

contact@sketchlabco.com